← Back

Contact Us

Have a question or want to report an issue? Reach out and we'll get back to you.

Email Support

support@valaidea.com

We respond within 24 hours on business days.

Billing & Payments

Handled by PayPal

Payment receipts and refunds are processed by PayPal. For billing issues, email us and we'll help resolve them.

Common Questions

  • Refund requests: See our Refund Policy — full refund before your sprint starts, no questions asked.
  • Sprint not working: Email us with your account email and a description of the issue. We'll fix it or issue a replacement sprint credit.
  • Account deletion: Email us and we will delete your account and all associated data within 30 days.
  • Data privacy requests: See our Privacy Policy for your rights and how to exercise them.

Business Information

ValaIdea

India

Email: support@valaidea.com